Terms of service

These Terms of Service (“Terms”) govern your access to and use of the website https://missord.shop (“Website”), including all features, web pages and product offerings operated by Missord.shop. By visiting our Website, browsing merchandise, submitting orders and using our online‑shopping services, you (“Customer”, “You”, “Your”) acknowledge and agree to be legally bound by these Terms together with our Privacy Policy, Return & Refund Policy and Shipping Policy. All such documents are incorporated herein by reference.
Our online boutique provides women‑oriented fashion merchandise including earrings, dresses, cocktail dresses, formal gowns, sexy lingerie, necklaces, rings and matching fashion accessories. If you cannot accept any clause within these Terms, you must refrain from accessing our website and placing any purchase orders.

1. General Eligibility

To complete purchases through this Website, you must be at least 18 years of age. Persons under 18 may use this site solely under the supervision and explicit consent of a parent or legal guardian. You warrant that all personal data you enter at checkout or submit via contact forms is truthful, accurate and complete. You take full responsibility for every order placed under your personal information.

2. User Obligations

Mandatory account creation is not required for website browsing or checkout completion. You agree not to utilise our website for illegal, harmful, fraudulent or unauthorised purposes. You shall not attempt to impair website server performance, bypass security defences, scrape, copy, reproduce or commercially republish product photos, item descriptions, pricing data or website layout content without our written prior consent. You are responsible for complying with local laws and regulations valid within your country or residential region when visiting our store.

3. Product Information and Pricing

All goods displayed on https://missord.shop including earrings, dresses, cocktail dresses, formal gowns, sexy lingerie, necklaces and rings remain subject to stock availability. We take reasonable measures to present accurate product colours, sizes, descriptions and pricing information. Minor colour discrepancies may occur because of screen resolution differences and ambient lighting conditions; such visual variations will not be treated as product defects. Please note that intimate apparel such as lingerie may have special hygiene‑related return restrictions as set out in our Return & Refund Policy.
Prices shown on the website do not cover shipping expenses, import duties, VAT or local consumption taxes applicable in your receiving territory. We hold the right to adjust selling prices, update product specifications or discontinue merchandise without advance public notice.
In case of obvious typographical mistakes, system‑generated wrong pricing or inaccurate product descriptions displayed on our website, we reserve authority to decline or cancel orders even after payment confirmation is completed. Full refunds will be processed for orders cancelled for such error‑related reasons.

4. Order Acceptance and Payment Terms

Submitting an online order constitutes your purchasing offer towards selected goods. We maintain full rights to accept, reject or restrict any order for causes including product stock‑out, payment verification failure, suspected fraudulent activity, delivery address limitations or violation against these Terms. Receiving an order‑confirmation email sent by info@missord.shop only confirms receipt of your submission and does not guarantee order fulfilment. Order processing depends on subsequent stock validation and internal security review.
All payment transactions are completed through authorised third‑party payment processors. You authorise us to charge your selected payment instrument for product value plus applicable delivery fees. We never store complete credit‑card credentials on our website servers. All payment‑related data transmits through encrypted secure connections.

5. Shipping and Delivery

All delivery‑relevant matters shall comply with our published Shipping Policy. We deliver goods to most eligible global destinations. Stated delivery durations are estimations and are not legally guaranteed. Customers bear full liability for import duties, customs levies and local taxes incurred within their receiving country. We are not responsible for losses stemming from customs inspections, parcel detentions or extra government‑imposed charges.

6. Returns, Refunds and Exchanges

All return, refund and exchange activities shall follow our Return & Refund Policy. Valid return applications need to be submitted within 30 calendar days counted from delivery date. Returned items must stay unused with original tags and packaging fully intact. Lingerie items carry special hygiene restrictions for returns and exchanges except for proven manufacturing defects. For change‑of‑mind returns, customers need to cover return shipping costs; original delivery fees cannot be refunded. Final‑sale and clearance‑marked products cannot be returned or exchanged unless they arrive defective.

7. Intellectual Property Rights

Every piece of content published on https://missord.shop, covering product photographs, written descriptions, logos, graphic assets, webpage layout and brand materials belongs to the intellectual property of Missord.shop. All intellectual‑property rights are reserved. You are forbidden to copy, redistribute, edit, resell or commercially exploit any website content without our explicit written approval. Unauthorised exploitation may trigger corresponding legal actions.

8. Prohibited User Conduct

You agree you will not perform the below actions:
  • Use our website for unlawful, harassing, misleading or rights‑infringing behaviours;
  • Submit fake personal details or false‑information order submissions;
  • Overload, hack or inject malicious program code into our website infrastructure;
  • Place bulk purchase orders for resale without formal wholesale cooperation agreements;
  • Violate any applicable local, national or international laws.
We reserve rights to block website access, cancel existing orders and forbid future purchases for users violating above‑mentioned prohibitions.

9. Disclaimer of Warranties

THIS WEBSITE AND ALL MERCHANDISE ARE PROVIDED ON AN “AS‑IS” AND “AS‑AVAILABLE” BASIS. WE EXCLUDE ALL EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR USE AND NON‑INFRINGEMENT, to the maximum scope permitted by applicable consumer‑protection legislation. We do not warrant uninterrupted, error‑free or fully secure website operation. Sizing fit differs among individual body types and shall not be regarded as product fault. Nothing inside this clause invalidates your statutory consumer rights which cannot be legally excluded.

10. Limitation of Liability

TO THE FULLEST EXTENT ALLOWED BY LAW, MISSORD.SHOP SHALL NOT BE HELD LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES arising out of your website access or product purchase, such as delivery delays, colour deviation, unsatisfactory fit, lost income or personal inconvenience. Our total aggregate liability for any claim shall never surpass the total monetary amount you paid for the corresponding order. This liability restriction shall not apply for death, personal injury caused by our negligence, fraud and other liabilities which cannot be excluded under law.

11. Terms Amendment

We can revise these Terms of Service at any moment without prior notification. Updated provisions take immediate effect once published on this page accompanied by a new “Last Updated” timestamp. Your continued website browsing and order placement after revisions go into effect represent your full acceptance of updated Terms. You are recommended to review this page periodically.

12. Governing Law and Jurisdiction

These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales. Any dispute shall first go through friendly negotiation. Unresolved disputes fall under the jurisdiction of courts located within the United Kingdom.

13. Contact Information

Should you hold enquiries, complaints or questions related to these Terms of Service, please reach our customer‑support team: